The effective date is: 24/10/2024
Sales Policy
Welcome to our store! We are committed to providing you with a seamless shopping experience. This Sales Policy outlines our practices and guidelines regarding sales, transactions, and customer service.
1. Product Availability:
We strive to keep our inventory updated and accurately reflect product availability. However, there may be instances where items are temporarily out of stock or discontinued. If you attempt to purchase a product that is unavailable, we will notify you as soon as possible.
2. Pricing:
All prices listed on our website are in USD and are subject to change without notice. We make every effort to provide accurate pricing information, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price. If you have already been charged for the order, we will issue a refund promptly.
3. Order Confirmation:
After placing an order, you will receive an email confirmation detailing your purchase. This confirmation serves as a receipt and includes information about your order number, item(s) purchased, and shipping details.
4. Payment Methods:
We accept various payment methods, including credit cards, debit cards, and other secure payment options. All transactions are processed through secure gateways to protect your payment information.
5. Shipping and Handling:
Shipping costs will be calculated at checkout based on the selected shipping method and destination. We aim to process and ship orders within the specified timeframe, but delivery times may vary based on carrier and location. We are not responsible for delays caused by external factors.
6. Cancellations and Modifications:
Once an order is placed, you may request a cancellation or modification within a specified time frame. Please contact our customer service team for assistance. Once an order has been processed or shipped, we may not be able to accommodate changes.
7. Returns and Refunds:
We want you to be satisfied with your purchase. If you are not completely happy, please refer to our Refund and Returns Policy for detailed information on how to initiate a return. All returned items must be in their original condition and packaging.
8. Customer Service:
Our customer service team is here to assist you with any questions or concerns regarding your order. You can reach us through our designated contact methods found on our website.
9. Promotions and Discounts:
Any promotions, discounts, or special offers will be clearly indicated on our website. Terms and conditions may apply to each promotion, and we reserve the right to change or end promotions at any time.
10. Changes to Sales Policy:
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically for updates.
Thank you for shopping with us! Your satisfaction is our priority, and we look forward to serving you. If you have any questions about this Sales Policy, please feel free to contact us.
