The effective date is: 24/10/2024

Privacy Policy

We are dedicated to safeguarding your personal information and ensuring your privacy when you use our website. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect:
We collect both personal and non-personal information when you interact with our website:

  • Personal Information: Includes your name, email address, shipping/billing address, payment information, and any details you provide when you make a purchase or sign up for our services.
  • Non-Personal Information: Includes your IP address, browser type, browsing patterns, and device information. This helps us improve the website’s functionality and user experience.

2. How We Use Your Information:
We use the information you provide to:

  • Process your orders, handle payments, and manage shipping.
  • Send you updates about your order, including confirmations and shipping details.
  • Provide customer support and respond to your inquiries.
  • Improve our website and services by analyzing user behavior and preferences.
  • Send you promotional content, newsletters, or offers (if you have opted in to receive marketing materials).

3. Sharing Your Information:
We do not sell or trade your personal information to third parties. However, we may share your information with trusted partners to facilitate services such as payment processing, order fulfillment, and website maintenance. These third-party service providers are required to protect your information and use it solely for the services they provide on our behalf.

In certain circumstances, we may disclose your information if required by law or in response to legal requests (e.g., court orders, subpoenas).

4. Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences and help personalize your experience on our website. You can control your cookie preferences through your browser settings, though disabling cookies may affect certain site functionalities.

5. Data Security:
We implement various security measures to protect your personal information, including encryption and secure payment gateways. However, no data transmission over the internet or storage system is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights:
You have the right to:

  • Access, update, or correct your personal information.
  • Request that we delete your personal data, subject to any legal requirements.
  • Opt out of marketing communications at any time by using the unsubscribe link provided in emails or by contacting us directly.

7. Retention of Data:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, such as completing transactions and maintaining your account. Afterward, your data will be securely deleted or anonymized.

8. Third-Party Links:
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any sites you visit through our links.

9. Children’s Privacy:
Our website is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that a child has provided personal data, we will take steps to delete that information.

10. Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.

By using our website, you consent to this Privacy Policy and the collection and use of your information as described above. If you have any questions about this policy or how your data is handled, please contact us.